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Food & Beverages
Last Updated: September 8, 2026
Welcome to Zadwah's Zone. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website, placing an order, or using our services, you agree to be bound by these Terms and Conditions.
Zadwah's Zone is an online store offering imported food, beverages, chocolates, snacks, beauty, cosmetics, and personal care products sourced from trusted brands and suppliers.
We reserve the right to update our product range, prices, availability, and website content when necessary.
By using this website or placing an order, you confirm that you are legally capable of entering into a purchase agreement under applicable laws.
If you are placing an order on behalf of another person, you confirm that you have their authorization to provide the required information.
We make reasonable efforts to ensure that product names, descriptions, images, prices, sizes, availability, and other information displayed on our website are accurate.
However:
We reserve the right to correct errors or update product information when necessary.
Zadwah's Zone is committed to providing authentic imported products sourced from trusted brands, suppliers, and distribution channels.
We take reasonable care when selecting and handling products. Customers should follow the manufacturer's instructions, storage requirements, usage directions, and warnings provided with each product.
For food, beverages, cosmetics, and personal care products, customers are responsible for reviewing product labels and applicable usage information before use.
All product prices displayed on our website are in Bangladeshi Taka (BDT) unless otherwise stated.
Prices may change at any time without prior notice. However, the price applicable to an order will generally be the price displayed at the time the order is placed, subject to obvious pricing errors.
Available payment methods may include:
An order may be cancelled or placed on hold if a payment cannot be verified or if there is a suspected fraudulent transaction.
When you place an order through our website, you are making a request to purchase the selected products.
After receiving your order, we may contact you through the phone number or other contact information provided to verify the order when necessary.
An order is considered confirmed when it has been accepted or verified by Zadwah's Zone.
We reserve the right to refuse or cancel an order in circumstances including:
If an order is cancelled after payment has been received, any applicable refund will be handled according to our Refund Policy.
Customers may request cancellation of an order before it has been dispatched.
Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return or refusal procedure.
To request cancellation, contact Zadwah's Zone as soon as possible using our available customer-support channels.
We aim to process and deliver orders within the estimated delivery timeframe shown on the website or communicated to the customer.
Delivery time may vary depending on:
Customers are responsible for providing a complete and accurate delivery address and reachable contact number.
Zadwah's Zone will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Delivery charges may vary depending on the customer's location, order size, delivery method, courier service, or applicable promotional offers.
The applicable delivery charge will be displayed or communicated during the ordering process where available.
Any free-delivery offer will be subject to the conditions stated in the relevant promotion.
Returns, refunds, and exchanges are handled according to our Return & Refund Policy.
Customers should inspect their order after receiving it and contact us promptly if they receive:
Certain products may not be eligible for return due to their nature, including opened food, beverages, personal-care products, cosmetics, hygiene products, or other products where health, safety, or product integrity may be affected.
Eligibility will be determined according to the applicable Return & Refund Policy.
Customers agree to:
You must not:
We reserve the right to restrict or terminate access where necessary to protect our website, customers, or business.
The Zadwah's Zone name, logo, branding, website design, original text, graphics, photographs, and other original materials displayed on our website are the property of Zadwah's Zone or their respective owners.
These materials may not be copied, reproduced, modified, distributed, or used commercially without appropriate permission.
Product names, trademarks, logos, and brand materials belonging to third-party manufacturers remain the property of their respective owners.
Our website may use third-party services including payment providers, courier and delivery services, analytics platforms, social-media integrations, and other service providers.
These services may operate under their own terms and privacy policies. Zadwah's Zone is not responsible for the independent policies or practices of third-party services that we do not control.
Promotional offers, discounts, coupons, and campaign prices may be subject to specific terms and conditions.
We may:
Unless specifically stated otherwise, promotional offers cannot be combined.
We aim to maintain accurate stock information, but availability may change quickly.
If a product becomes unavailable after an order has been placed, we may contact the customer regarding an alternative, revised order, or cancellation and applicable refund.
We take reasonable measures to provide accurate information and reliable services. However, we cannot guarantee that the website will always be uninterrupted, error-free, or available without temporary technical issues.
To the extent permitted by applicable law, Zadwah's Zone will not be responsible for indirect or consequential losses arising from the use of the website or delays caused by circumstances outside our reasonable control.
Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.
We will not be responsible for delays or failure to perform our obligations where such circumstances arise from events beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, strikes, government restrictions, widespread technical failures, or other unforeseen events.
Your personal information is handled according to our Privacy Policy.
By using our website and placing an order, you acknowledge that necessary information may be processed for order fulfillment, payment processing, delivery, customer support, security, and other purposes described in our Privacy Policy.
Zadwah's Zone may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable requirements.
The updated version will be published on this page with a revised Last Updated date.
Your continued use of the website after an updated version is published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the People's Republic of Bangladesh.
Any dispute arising in connection with these Terms or the use of our services shall be handled in accordance with applicable Bangladeshi law.
If you have questions regarding these Terms and Conditions, your order, or our services, please contact:
Zadwah's Zone
Email: [email protected]
Phone: +880 1890-530111
Address: Block-B, Bashundhara Riverview, Hasnabad, Dhaka.
Last Updated: September 8, 2026
Welcome to Zadwah's Zone. These Terms and Conditions govern your use of our website and the purchase of products from our online store. By accessing our website, placing an order, or using our services, you agree to be bound by these Terms and Conditions.
Zadwah's Zone is an online store offering imported food, beverages, chocolates, snacks, beauty, cosmetics, and personal care products sourced from trusted brands and suppliers.
We reserve the right to update our product range, prices, availability, and website content when necessary.
By using this website or placing an order, you confirm that you are legally capable of entering into a purchase agreement under applicable laws.
If you are placing an order on behalf of another person, you confirm that you have their authorization to provide the required information.
We make reasonable efforts to ensure that product names, descriptions, images, prices, sizes, availability, and other information displayed on our website are accurate.
However:
We reserve the right to correct errors or update product information when necessary.
Zadwah's Zone is committed to providing authentic imported products sourced from trusted brands, suppliers, and distribution channels.
We take reasonable care when selecting and handling products. Customers should follow the manufacturer's instructions, storage requirements, usage directions, and warnings provided with each product.
For food, beverages, cosmetics, and personal care products, customers are responsible for reviewing product labels and applicable usage information before use.
All product prices displayed on our website are in Bangladeshi Taka (BDT) unless otherwise stated.
Prices may change at any time without prior notice. However, the price applicable to an order will generally be the price displayed at the time the order is placed, subject to obvious pricing errors.
Available payment methods may include:
An order may be cancelled or placed on hold if a payment cannot be verified or if there is a suspected fraudulent transaction.
When you place an order through our website, you are making a request to purchase the selected products.
After receiving your order, we may contact you through the phone number or other contact information provided to verify the order when necessary.
An order is considered confirmed when it has been accepted or verified by Zadwah's Zone.
We reserve the right to refuse or cancel an order in circumstances including:
If an order is cancelled after payment has been received, any applicable refund will be handled according to our Refund Policy.
Customers may request cancellation of an order before it has been dispatched.
Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow the applicable return or refusal procedure.
To request cancellation, contact Zadwah's Zone as soon as possible using our available customer-support channels.
We aim to process and deliver orders within the estimated delivery timeframe shown on the website or communicated to the customer.
Delivery time may vary depending on:
Customers are responsible for providing a complete and accurate delivery address and reachable contact number.
Zadwah's Zone will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
Delivery charges may vary depending on the customer's location, order size, delivery method, courier service, or applicable promotional offers.
The applicable delivery charge will be displayed or communicated during the ordering process where available.
Any free-delivery offer will be subject to the conditions stated in the relevant promotion.
Returns, refunds, and exchanges are handled according to our Return & Refund Policy.
Customers should inspect their order after receiving it and contact us promptly if they receive:
Certain products may not be eligible for return due to their nature, including opened food, beverages, personal-care products, cosmetics, hygiene products, or other products where health, safety, or product integrity may be affected.
Eligibility will be determined according to the applicable Return & Refund Policy.
Customers agree to:
You must not:
We reserve the right to restrict or terminate access where necessary to protect our website, customers, or business.
The Zadwah's Zone name, logo, branding, website design, original text, graphics, photographs, and other original materials displayed on our website are the property of Zadwah's Zone or their respective owners.
These materials may not be copied, reproduced, modified, distributed, or used commercially without appropriate permission.
Product names, trademarks, logos, and brand materials belonging to third-party manufacturers remain the property of their respective owners.
Our website may use third-party services including payment providers, courier and delivery services, analytics platforms, social-media integrations, and other service providers.
These services may operate under their own terms and privacy policies. Zadwah's Zone is not responsible for the independent policies or practices of third-party services that we do not control.
Promotional offers, discounts, coupons, and campaign prices may be subject to specific terms and conditions.
We may:
Unless specifically stated otherwise, promotional offers cannot be combined.
We aim to maintain accurate stock information, but availability may change quickly.
If a product becomes unavailable after an order has been placed, we may contact the customer regarding an alternative, revised order, or cancellation and applicable refund.
We take reasonable measures to provide accurate information and reliable services. However, we cannot guarantee that the website will always be uninterrupted, error-free, or available without temporary technical issues.
To the extent permitted by applicable law, Zadwah's Zone will not be responsible for indirect or consequential losses arising from the use of the website or delays caused by circumstances outside our reasonable control.
Nothing in these Terms is intended to exclude any rights or protections that cannot legally be excluded under applicable law.
We will not be responsible for delays or failure to perform our obligations where such circumstances arise from events beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, strikes, government restrictions, widespread technical failures, or other unforeseen events.
Your personal information is handled according to our Privacy Policy.
By using our website and placing an order, you acknowledge that necessary information may be processed for order fulfillment, payment processing, delivery, customer support, security, and other purposes described in our Privacy Policy.
Zadwah's Zone may update these Terms and Conditions from time to time to reflect changes to our business, services, website, or applicable requirements.
The updated version will be published on this page with a revised Last Updated date.
Your continued use of the website after an updated version is published constitutes acceptance of the revised Terms, to the extent permitted by applicable law.
These Terms and Conditions shall be governed by and interpreted in accordance with the applicable laws of the People's Republic of Bangladesh.
Any dispute arising in connection with these Terms or the use of our services shall be handled in accordance with applicable Bangladeshi law.
If you have questions regarding these Terms and Conditions, your order, or our services, please contact:
Zadwah's Zone
Email: [email protected]
Phone: +880 1890-530111
Address: Block-B, Bashundhara Riverview, Hasnabad, Dhaka.